Product order

Please make sure all information that you fill in already correct, such as Name , Address, Phone and Item. If we already ship the product and there is mistaken address it beyond our responsibility.

After checkout the item that you desire, payment should be made within 24 hours, through BCA Bank transfer and submit the payment proof to our whatsapp number.

If it exceed the time limit and payment haven't been summited, order will be automatically expired.

Orders are normally shipped out in 1-2 workingdays. We do not ship products on Saturday, Sunday, and public holidays. During promotional/busyperiods, orders may take up to 4-7 days to process and shipped out.

For pre order items, delivery to Indonesia may take up to 7 weeks. If your order has both preorder and ready stock items, it will be shipped out together when all items have arrived.

Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

If your order has not shipped out, we might still be able to make changes.

Please contact us via Whatsapp with your order details.

If your order has not shipped out, we might still be able tomake changes.

Please contact us via Whatsapp with your order details.

We are so sorry for the inconvenience! Kindly message us at Whatsapp with your order details and we will get back to you as soon as possible.

For products that are out of stock, we will offer a replacement of similar value or refund.

We are so sorry for the inconvenience! Our products have been checked before shipping out but accidents do happen a long the way. (Outer packaging damage and slight cosmetic marks that do not affect usage and or functionality are not considered.)

Kindly inform us within 3 days of delivery. Please include your order details, photo proof of outer packaging and the damaged products. The products must be brand new, unused, and in its original packaging.

Pre-Order Product

For Pre-order product we will open 1 batch every weeks , we announcement through our Instagram accoung.

Its depends on the product, usually pre-order product takes 5-7 weeks, Counted after the batch close date., not transaction date.

Shipping

Shipping we will use JNE Reguler / JNE JTR ( Trucking ) all shipment fee on website is included Insurance.

Different shipping cost between website & JNE Sticker,
Some times this case happen as we use different box size depends on your order quantities,

In case if it happen you can contact us directly and we will refund the shipping gap to your bank account.

Shipping through JNE Reguler takes around 2-3 Days

Shipping through JTR Trucking takes around 4-5 Days

Revisi

Yes we have choosen the product very carful

Yes, before we sell the product we have test , analyze & used it for several month to ensure all product sold by Bababoo Home is original manufacture from each brand, not a fake product.

Privacy

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

Warranty & Service

As electronic product sometimes has some malfunction or defect from the factory which we cannot detect on our Quality Control,

Bababoo Home is constantly increase our service commitment so that our customer has peace of mind when they bought the product.

For warranty coverage is 14 Days after receive product.

1. Warranty void when there is damage cause by drop.

2. Water damage as most of our product is water sensitive.

3. Scratch / Bend / Crack on the product.

4. Sticker Seal has been broken.

5. No original box.

6. No original accessories.

7. When serial number is not match with our data base.